Behind the Scenes: A Week in the Life at Hosts International

At Hosts International, we’re passionate about showcasing the human side of our operation. While our partners see carefully selected homestay placements and seamless service, there’s a dedicated team of real people working tirelessly behind the scenes across our UK and Ireland locations. Here are some things we get up to on a typical week.

Monday mornings: Setting the tone for the week

Every week begins with our Monday morning team meeting, where we review our 24/7 emergency line calls from the busy weekend. We analyse each situation, what happened, how we resolved it, and whether further investigation is needed. Quality remains at the heart of everything we do, ensuring we provide top-notch homestays for our partners. This week, we’re delighted to celebrate the birthday of Aneta, our Deputy General Manager at Hosts International. From starting in our London offices to growing through various roles, Aneta exemplifies the dedication and spirit that drive our success. Join us in wishing her a very happy birthday!

Mid-week operations: The details that matter

Tuesday brings financial reviews—analysing client performance, sales trends, and cash flow to ensure we’re supporting our partners effectively. Our teams work from daily priority lists, focusing on speed of response and exceptional service delivery. Our weekly compliance meetings check that hosts meet our strict criteria. We’re currently busy handling summer bookings, particularly from MENA regions, and making sure we have sufficient host family availability. Meanwhile, we’re supporting partner schools through British Council inspections and conducting our own quality checks and spot visits.

Looking forward: Growth and innovation

This week includes interviewing new staff, welcoming clients from Bournemouth to our office, and preparing for our monthly online safeguarding courses for hosts. We’re also gearing up for our next free client webinar training for student support teams. Our new website launch is coming up soon—be sure to take a look—and we’re exploring expansion opportunities, including new services in Glasgow, as we continue serving partners across the UK and Ireland while staying current with evolving regulations. Are you looking to work with a team that puts people first? Contact Hosts International today to experience our personalised approach to homestay accommodation.